Become a pivotal Distribution Digital Support Specialist with Canada Life, providing essential tech support to empower users. This one-year contract enables you to engage with energetic, entrepreneurial individuals. In this position, you will identify user needs and enhance their experience with our tailored Salesforce system.

Your role will involve troubleshooting, training, and offering superior support. Join a team committed to fostering positive outcomes through technology. Key Responsibilities:
Expertly navigate Canada Life's tailored Salesforce system
Assess and respond to technology support requests
Facilitate effective training sessions for users
Deliver outstanding customer service through calls and emails
Document all interactions in the ticket tracking system Requirements:
Bilingual in both French and English required
Previous Service Desk or Help Desk experience preferred
Experience with Salesforce or similar CRM tools
Solid communication and problem-solving skills
Proficient in Microsoft Office Suite applications Leverage your tech support expertise as a Digital Support Specialist at Canada Life.

📌 Contract Role: Digital Support Specialist London
🏢 TechAlliance of Southwestern Ontario, London Economic Development
📍 London