Join Haivision as a Customer Success Engineer focused on broadcasting solutions. Leverage your technical skills to deliver exceptional customer post-sale experiences and support their operations. In this role, you will manage customer systems from onboarding to daily support, ensuring they gain maximum value from Haivision's products.

Non-standard working hours, including evenings and travel, are essential for this position. You will also diagnose issues and provide timely resolutions for critical operational needs. Key Responsibilities:
Lead the commissioning of broadcast video solutions
Diagnose network and streaming issues for clients
Train partners and end users on system use
Collaborate with teams to ensure customer satisfaction
Provide feedback for product improvements Requirements:
At least 3 years in technical support roles
Solid knowledge of video streaming and related technologies
Experience with Linux and networking tools
Robust communication skills and customer service orientation
Ability to work versatile schedule including on-call rotations Support customers with expert guidance and technical knowledge as part of Haivision's dedicated team.

📌 Customer Success Engineer For Broadcast Solutions Montreal
🏢 Haivision
📍 Montreal