Contribute as a Coordinator for Visitor Engagement at Birmingham and Solihull Mental Health NHS Foundation Trust, focusing on visitor assistance and safety protocols in Birmingham. This role is crucial for supporting mental health services through compassionate interactions. You will manage visitor check-ins, ensuring compliance while monitoring interactions.
You’ll also respond to emergencies and work alongside security personnel to maintain a secure setting. Strong communication and an inclusive attitude are key to your success. Key Responsibilities:
Validate identities of visitors entering the sites
Observe and report on visitor behaviors
Act swiftly in emergencies and alarms
Collaborate with security for enhanced safety
Oversee safety in reception and waiting areas Requirements:
Authentic compassion for visitors in mental health
Solid communication and interpersonal skills
Experience in safety processes and protocols
Willingness to work with security teams
Passion for creating welcoming settings Be a vital part of Birmingham and Solihull Mental Health NHS Foundation Trust by ensuring safety and compassion for all visitors.