Become a valued Support Analyst with FSET Inc. in Kenora, Ontario, and provide exceptional Tier 1 support in a hybrid work setting. This full-time role is perfect for IT professionals looking to grow. Ideal for service desk professionals, this position demands at least 2 years of experience in a Managed Services context.

You will directly support clients in sectors such as law enforcement and healthcare, requiring a focus on security and accurate documentation. Your skilled communication skills will represent FSET effectively in the field. Key Responsibilities:
Manage incoming client support requests and ticketing
Deliver technical solutions for various hardware and software
Oversee Microsoft 365 administration for clients
Maintain accurate documentation for services provided
Travel within the regional area for onsite support Requirements:
Minimum 2 years of experience in IT support
Deep knowledge of Microsoft 365 and Intune
Experience with service management software
Valid Class G driver's license needed
Explicit criminal record and reliability required Leverage your IT expertise to enhance service delivery and client satisfaction at FSET Inc.

📌 Client Focused Support Analyst Position Northeastern Ontario
🏢 Push Operations
📍 Northeastern Ontario