Become a pivotal leader as a Common Service Delivery Supervisor for the Alberta Public Service in Edmonton. Focus on delivering vital Disability Income Assistance services with excellence. In this full time, temporary position, you'll report to the Disability Income Assistance Team Lead and guide Assessors in a high-volume setting.

You'll optimize service delivery, ensure legislative compliance, and foster team success while resolving complex client issues. A commitment to continuous improvement will enhance the quality of service provided to vulnerable Albertans. Key Responsibilities:
Lead application processing for service standard adherence
Provide coaching and support to Assessors
Analyze workloads and set operational priorities
Run quality assurance reviews and compliance audits
Collaborate on program objectives to meet client needs Requirements:
High school diploma with four years relevant experience
Supervisory experience within a contact center favored
Understanding of AISH program criteria and legislation
Excellent communication and organizational skills
Leadership abilities focused on team building Guide your team to success while positively impacting Alberta's vulnerable communities.

📌 Csd Supervisor In Disability Income Assistance Edmonton
🏢 Government of Alberta
📍 Edmonton