Enhance the TELUS Health experience as a Senior Consultant specializing in benefits technology. Utilize your technical expertise to support and mentor your team for optimal client service. In this role, you'll be responsible for database solutions and process improvements within TELUS Health's Retirement and Benefits Solutions team.

Your hands-on experience, along with a focus on mentoring, will be crucial for managing technical challenges and training colleagues. This senior position requires a blend of technical know-how in SQL and customer communication skills to benefit over 9 million plan members. Key Responsibilities:
Build automated reporting using SQL Server Integration Services




Conduct process improvement analysis for operational workflows
Mentor junior team members in database solutions
Develop user documentation for support processes
Address client inquiries with transparent communication Requirements:
3+ years in a related technical support role
Expertise in SQL, SSRS, and reporting applications
Background in customer-facing settings
Solid analytical and problem-solving abilities
Excellent documentation and communication skills Join TELUS Health to help advance health technology in meaningful ways.

📌 Benefits Technology Senior Consultant Role Toronto
🏢 LifeWorks
📍 Toronto