Step up as the Concessions Operations Manager at the Wilder Institute’s Calgary Zoo, where your leadership can enhance visitor experiences through dedicated food and beverage operations. Expect a vibrant workplace that prioritizes service and safety. This full time role requires you to oversee all aspects of concession management year-round.

You'll be responsible for staff training, ensuring compliance with health standards, and optimizing sales. Your efforts will play a key role in maintaining the zoo's high service quality and supporting its mission. Key Responsibilities:
Manage daily concessions operations and staff performance
Ensure adherence to health and safety standards
Implement effective inventory and merchandising strategies
Lead and develop comprehensive training programs
Supervise opening and closing procedures of venues Requirements:
At least 5 years in food and beverage services
Minimum 3 years in a supervisory capacity
Preferred diploma in business management or hospitality
Robust communication, judgment, and leadership skills
Comfortable in a high-volume service context Drive successful concessions management at Calgary Zoo while enriching visitor experiences through quality service.

📌 Calgary Zoo Concessions Operations Manager
🏢 Wilder Institute
📍 Calgary