Elevate customer satisfaction with GM Financial as a Bilingual Customer Experience Advocate. Engage with clients and dealers to resolve lease and loan inquiries effectively while promoting brand loyalty. In this role, you will be part of a energetic team at GM Financial, responsible for delivering top-notch service to customers through inbound and outbound communications.

Your expertise in auto financing and robust communication skills in both English and French will enable you to address inquiries and foster long-term relationships, enhancing customer retention. You’ll play a pivotal role in managing resolutions and ensuring compliance with company policies. Key Responsibilities:
Deliver exceptional service across multiple communication channels




Resolve customer issues with effective problem-solving skills
Maintain data integrity while adhering to regulatory requirements
Promote products to strengthen customer loyalty
Collaborate with departments for timely issue resolution Requirements:
Fluent in English and French
Solid communication skills in both languages
Knowledge of financial services and credit processing
Excellent time management and organizational skills
Detail-oriented with a focus on customer relations Cultivate strong customer relationships and contribute to the success of GM Financial as a Bilingual Advocate.

📌 Bilingual Customer Experience Advocate Toronto
🏢 GM Financial
📍 Toronto