27 Aug
|
Cloyes Gear and Products
|
Surrey
27 Aug
Cloyes Gear and Products
Surrey
Enhance your career as an Automotive Technical Support Specialist specializing in turbochargers. Offer comprehensive technical support, including troubleshooting installation issues, both online and via phone. You'll serve as a key resource, delivering customers critical support related to turbocharger diagnostics and installation.
Your role will also involve assisting the Customer Service and Sales teams with their technical inquiries. You'll provide valuable feedback to improve product quality and customer experiences through meticulous tracking and reporting of support metrics. Key Responsibilities:
Assist customers with technical support via phone and online
Help the Customer Service and Sales teams with queries
Report feedback on potential product issues to relevant teams
Contribute insights for content and catalog enhancements
Track monthly support metrics for performance analysis Requirements:
High School diploma or GED preferred
At least 1 year of experience in automotive repair
Knowledge of automotive aftermarket parts industry
Proficiency in Microsoft Office programs
Solid communication skills for customer engagement Bring your mechanical aptitude and problem-solving abilities to excel in this technical support role.
📌 Automotive Technical Support Specialist Surrey
🏢 Cloyes Gear and Products
📍 Surrey