Elevate your career as a Bilingual Concierge with Fairmont Château Laurier in Ottawa. This temporary full-time role focuses on exceptional guest service and bilingual communication skills. Reporting directly to the Chief Concierge, this six-month contract position requires strong guest service abilities and fluency in both English and French.

You will assist guests with their needs, oversee the bell desk, and ensure excellent service standards are maintained. Embrace the chance to contribute to a wonderful company culture while providing exceptional hospitality. Key Responsibilities:
Assist guests with messages, mail, and necessary arrangements
Ensure timely follow-up for guests' bookings and plans
Maintain engaging and qualified service throughout
Provide detailed information on hotel facilities
Oversee bell desk and bell team operations Requirements:
Prior customer service experience required
Fluency in both English and French is essential
Solid communication and problem-solving skills
Professional presentation and reliability are critical
Ability to work under pressure and as part of a team Utilize your bilingual skills and passion for guest service at Fairmont Château Laurier.

📌 Bilingual Concierge At Fairmont Château Laurier Ottawa
🏢 Accor
📍 Ottawa