Shift Supervisor Job DescriptionA McDonald's Shift Supervisor is responsible for providing coaching, training, and motivation to crew and other supervisors/managers. Shift Supervisors plan for each shift using pre-shift tools for all areas, lead informative shift huddles, motivate the team throughout the shift, monitor performance, and take any corrective action needed to meet the guest demand. The Shift Supervisor will ensure the team is meeting McDonald's operational standards while monitoring safety, security, and profitability in all areas of the restaurant. Shift Supervisors are responsible for meeting targets during their shifts and for helping their assigned departments meet their goals.Salary: $20.60 per hour. Full time includes 8 hours of work per day, 5 days a week, with a adaptable shift schedule that includes evenings, weekends, and may include overnights. Two flexible days off. Part time will be negotiated upon hire to ensure job duties are available within available hours.Work schedules include shifts up to 8.5 hours of work and a 30 minute break. Depending on the business operation, shifts will vary from early morning, afternoon, evening, and/or overnight.On-Floor Shift Management and Area Supervision: 85-90%Administrative Tasks: 10-15%Duties include:Supervise, coordinate, and schedule the activities of staff who prepare, portion and serve foodLead the shift as designated "Shift Supervisor", assigning and working through area supervisors to achieve business results. When not assigned as the Shift Supervisor,



may be assigned as area supervisor supporting the shiftCommunicate plan for success to area supervisors in designated area (shift huddle)Complete travel path every 30 minutes and provide direction and coaching to staff on shift to ensure customer service and business standards are being metHelp maintain standard for raw and finished product quality, service and speed, quality and cleanlinessMaintain records of stock, sales, and wastageTrain and manage staff in job duties, food safety practices, business practices, and health and safety proceduresFollow cash handling procedures including handling and reconciling cash floats as well as balancing and recording safe contentsLiaise with guests to ensure a positive relationship with customers including reacting to complaints in a professional mannerEstablish methods to meet work schedulesDemonstrate and enforce a high standard of people and employment practicesExtend communication with multiple client groups including staff, management team, customers, leadership teamMay be assigned to a department team and perform duties that assist the Department Manager such as preparing hiring documents or helping with the ordering of raw/paper items and inventory countsAttend manager/supervisor meetings led by the General Manager as well as department meetings led by the Department Manager. May present on topics pertaining to department assistant dutiesQualificationsSeveral years of experience in food preparation or food service are required2-4 years of recent restaurant or food-related management experience in a quick service, high volume setting. McDonald's experience is an asset. (Recent defined as within the last 3-5 years)Demonstrate a basic/intermediate level of written and verbal communicationHold valid First Aid and Food safety certifications (company to provide first class for qualified candidates if needed)A permanent position; requires applicant to be a Canadian Citizen, Permanent Resident, or legally entitled to work in Canada for 12 months or greater. This position does not include an LMIA#J-18808-Ljbffr

📌 Shift Supervisor - $20.6 An Hour (Winnipeg)
🏢 McDonald's
📍 Winnipeg