We’re looking for a Technology Platform & IT Specialist.Intercept is an award-winning B2B marketing agency specializing in creating impactful digital content, creative, and campaigns that engage IT and business decision-makers.We work with some of the largest enterprise technology companies in the world, including Microsoft, SAP, Intel, HP, Cisco, GitHub, and more, helping them connect with their target audiences in meaningful ways.As a Certified Great Place to Work, we foster a collaborative and innovative environment where employees excel. With a fully remote workplace, we provide our team the flexibility they need to thrive both at home and at work.ROLE OVERVIEWThe Technology Platform & IT Specialist is a hybrid role that supports Intercept’s operational backbone and innovation agenda. Reporting to the Director of Operations, this role is responsible for leading the evaluation and enablement of new marketing and AI platforms across the business, and triaging core IT needs, maintaining agency security posture.This is a hands‑on, cross‑functional role ideal for someone with an IT foundation and a strong interest in emerging technology. From troubleshooting everyday tech challenges to introducing new tools that level up agency performance, this person will be the go‑to for all things platforms and systems.As a member of Intercept’s AI Council, this role will help shape how the agency adopts and integrates current technologies, balancing innovation with security and operational excellence. It’s also a strong stepping stone to a future role in operations leadership or technical innovation management,



with opportunities to grow into more strategic oversight as expertise deepens and impact scales.ResponsibilitiesPlatform Sourcing & EnablementResearch and recommend recent marketing and AI platforms that align with agency needsEvaluate platforms for security, compliance, and scalability before agency-wide adoptionCollect and maintain best practices, case studies, and partner pricingComplete certifications and training in priority platformsLead internal training and upskilling sessions to support agency adoptionMaintain a centralized library of approved and evaluated toolsImplementation & OptimizationReview internal briefs and recommend the right‑fit tools for client and internal projectsLead implementation and onboarding of selected platformsProactively identify and recommend optimizations to increase efficiency or impactSupport agency innovation initiatives by collaborating with cross‑functional teams such as Intercept’s AI councilSupport agency website updates and light troubleshooting in WordPress, ensuring smooth performance and up‑to‑date content.IT Triage & SupportTriage first‑level IT issues (e.G., password resets, access issues, connectivity)Monitor for security risks and support resolution with external partners (e.G.,



Microsoft)Coordinate vendor support for specialized or escalated issuesTrack hardware and software usage across the agencyCoordinate with internal teams or vendors for larger‑scale website issues beyond day‑to‑day WordPress updates.Maintain visibility into the agency’s IT stack and risk postureMaintain clear documentation of IT processes, resolutions, and system updatesQualifications3–5 years of experience in IT support, cybersecurity, or marketing technology role (agency or creative environment a plus)Background in IT systems, support, or security (formal training, certifications, or equivalent hands‑on experience all welcome)Curiosity and demonstrated passion for exploring new tools, especially AI and martechStrong communication and teaching skills; able to translatecomplex tools into approachable guidanceComfortable leading conversations with internal stakeholders and external vendorsExperience with WordPress (content updates, troubleshooting, or light site maintenance) is an assetWhy Intercept?Competitive pay: $60,000-$70,000 (based on experience).Use of our company cottage at Innisfil’s Friday Harbour Resort. We’ll even give you a paid day off to enjoy it for a long weekend!Monthly telecommunications allowance towards use of your home internet and mobile phone.Comprehensive dental and medical benefits plus a Health Care Spending Account.Annual wellness fund.Group RRSP fund-matching program eligible after 3 years in role.Work with an award-winning B2B marketing agency at the forefront of AI innovation.Support client relationship initiatives that contribute to business growthYou connect with Intercept’s RISE values: Risk, Initiative, Support and Effort.#J-18808-Ljbffr

📌 Technology Platform & It Specialist - $60,000 - $70,000 A Year (Winnipeg)
🏢 INTERCEPT
📍 Winnipeg