Overview The Toronto Regional Real Estate Board is seeking high-performing candidates to join its Professional Standards team, one of the most critical functions within the organization.

This role provides direct exposure to:

- Regulatory compliance and enforcement
- Administrative law processes
- Professional discipline and dispute resolution
- Governance and policy application within a large, complex organization The successful candidate will work alongside experienced professionals responsible for addressing member-to-member disputes, professional standards infractions, and maintaining the integrity of one of North America’s largest Multiple Listing Services (MLS®), supporting over 70,000 REALTORS® across the Greater Toronto Area. What You’ll Work On This is not a passive placement as candidates will be embedded in real workflows and contribute meaningfully to active files. Investigations & Case Support - Assist in reviewing and organizing complaint files related to Member conduct
- Support investigations by compiling, analyzing, and structuring evidence, documentation, and timelines
- Conduct research on applicable rules, policies, and regulatory frameworks to inform case assessments Hearings & Dispute Resolution (Elevated) - Support the preparation of materials for Arbitration and Qualified Standards Hearings including Allegation Statements
- Attend hearings and assist in documenting proceedings and preparing structured summaries of Hearing Panel decisions
- Present case materials on behalf of the organization in discipline matters, as appropriate
- Coordinate hearing panels, including scheduling,



logistics, and comprehensive case file preparation Regulatory & Policy Application - Apply TRREB By-Laws and Policies, MLS® Rules, and professional standards frameworks to real-world scenarios
- Assist in interpreting regulatory requirements from bodies such as the Real Estate Council of Ontario and Canadian Real Estate Association
- Support the development of internal guidance and responses to Member inquiries Data, Reporting & Insights - Maintain and organize compliance and case data in a structured and accurate manner
- Support the preparation of reports for senior leadership and Board-level review
- Identify trends and insights related to complaints, compliance issues, and MLS® data quality Operational & Strategic Projects - Assist in documenting procedures and improving internal workflows and processes
- Contribute to the development and enhancement of training materials and process manuals
- Support special projects related to governance, compliance modernization, and policy updates What You’ll Gain This placement is designed as a pipeline into regulatory, legal, and policy careers.

You will gain

- Exposure to real world administrative law and quasi-judicial processes




- Hands-on experience with investigations, hearings, and dispute resolution
- Understanding of how large-scale regulatory frameworks operate in practice
- Direct interaction with professionals, panel members, and leadership
- Experience working with highly confidential, complex case material Who You Are We are looking for candidates who demonstrate strong judgement, critical thinking, curiosity, and professionalism. Core Capabilities - Strong analytical and problem-solving skills
- Excellent written and verbal communication
- High attention to detail and organization
- Ability to handle confidential information with discretion
- Comfort working in structured, rules-based environments What Makes This Placement Different - Most co-op roles are administrative. This one is not.

You will

- Work on real cases, not simulations
- Gain exposure to decision making processes and governance structures
- Develop skills directly transferable to:
- Law school
- Regulatory agencies
- Corporate compliance
- Public administration Career Pathways Candidates who succeed in this role typically pursue careers in:
- Regulatory bodies and tribunals
- Legal and paralegal professions
- Corporate compliance and risk
- Government and public policy
- Professional associations and governance roles Application Process Please submit a current resume and cover letter outlining your interest in this role and any related academic or professional experience. Only selected candidates will be invited to participate in the interview process.

📌 Professional Standards Coordinator Intern (Ottawa)
🏢 Toronto Regional Real Estate Board
📍 Ottawa