Shape the future of customer service within AMA as a Customer Service Supervisor. This in-office position focuses on team leadership and performance enhancement. We're seeking a dedicated individual for our Registries department who has a knack for engaging others.

In this role, you'll be responsible for guiding your team through daily operations, ensuring compliance with standards, and continuously improving service quality for our members. Your leadership will inspire a positive work culture that prioritizes staff development and customer satisfaction. Key Responsibilities:
Guide the team to deliver high-quality service
Mentor and evaluate staff performance through feedback
Develop productive business procedures in collaboration with management




Safeguard brand reputation by ensuring compliance
Cultivate an engaging and supportive work atmosphere Requirements:
Proven supervisory experience is essential
Required licenses: CORES Level 1 and Marriage License Commissioner
An updated Police Information Check (PIC) is mandatory
Solid ability to work under pressure
Excellent skills in communication and staff development Take your expertise in team leadership to the next level at AMA, driving exceptional service for our valued members.

📌 Ama Customer Service Supervisor Role Edmonton
🏢 AMA - Alberta Motor Association
📍 Edmonton