Lead cutting-edge CCaaS solutions as a Solution Architect with Accenture Song. Engage in transformative projects by designing AI-driven, omnichannel customer experiences for diverse clients. In this dynamic role, you will integrate advanced technologies into contact center operations while collaborating with senior stakeholders. The role is ideal for candidates with solid leadership skills and a solid technical background. Design integrated customer experience solutions
Guide end-to-end CCaaS project delivery
Lead Agile delivery practices across teams Bachelor's in Computer Science or equivalent
Solid communication skills in English
Proven success in delivering complex projects Apply your architectural skills to enhance customer journey strategies at Accenture Song.
📌 Accenture Solution Architect Ai & Ccaas Vancouver (Canada)
🏢 Accenture
📍 Canada
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