Become an Alert Management Specialist at Blackline Safety, focusing on ensuring the safety of personnel during overnight shifts. This position requires proactive incident management and excellent customer relations skills. You will be responsible for monitoring alerts and managing emergency situations effectively. Candidates should have three years of customer service experience, fluency in both Spanish and English, and robust problem-solving capabilities.

Your role is critical in delivering quality service and maintaining detailed records on incidents and resolutions. Key Responsibilities:
Monitor alerts for customer personnel safety in real-time
Manage emergency situations following established protocols




Provide effective technical support for alerts
Stay updated on weather and hazards for lone workers
Maintain and report safety records accurately Requirements:
Relevant post-secondary education considered an asset
At least 3 years of customer service background
Fluency in Spanish and English required
Valid First Aid and CPR certification necessary
Ability to work autonomously under pressure Utilize your skills in incident management and customer service to support Blackline Safety's mission of driving worker safety.

📌 Alert Management Specialist At Blackline Safety Calgary
🏢 Francisco Partners
📍 Calgary