Elevate your career with the College of Physicians and Surgeons of British Columbia as an Administrative Assistant specialized in complaint management. This full time role supports individuals with exceptional organizational and communication skills in a hybrid setting. In this pivotal role reporting to the clinical manager, you will oversee recent complaints as they arrive, ensuring comprehensive recording and effective communication with various stakeholders.

You’ll collaborate closely with department staff to coordinate information and manage records, all while helping to facilitate the triage of complaints. Key Responsibilities:
Collate and summarize new complaints from various sources
Liaise with integral departments and manage correspondence




Draft and proofread essential documents for clarity and accuracy
Organize meetings and efficiently track follow-up actions
Assist with the generation of annual license reports Requirements:
Successful completion of grade 12 and an office administration diploma
Background in healthcare or familiarity with medical terminology preferred
Robust skills in Microsoft Office and attention to detail
Ability to maintain confidentiality and manage sensitive information
Excellent communication and teamwork capabilities Utilize your administrative expertise while supporting complainant relations at CPSBC.

📌 Administrative Assistant At Cpsbc Complaint Handling Vancouver
🏢 cpsbc
📍 Vancouver