Lead customer support initiatives as the Field Service Manager at Metso in Canada. You're at the forefront of ensuring operational excellence in key technologies.

As a key leader in the North and Central America Services team, you will manage field service professionals focused on customer service and technical support. This role emphasizes protected execution of maintenance and installation tasks while collaborating with sales and engineering for effective service delivery.

Key Responsibilities:
Drive team development and performance evaluation
Ensure effective field service activities execution
Collaborate with HSE for workplace safety
Act as primary escalation for customer service issues
Manage metrics on utilization and customer satisfaction

Requirements:
Fluent in both English and French
Background in mechanical or mining disciplines preferred
At least 10 years in field service or maintenance roles
Demonstrated leadership in rapid-paced environments
Mechanical aptitude to interpret technical documentation

Make a significant impact on customer operations through your leadership at Metso.
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📌 Field Service Manager In Canada Halifax Regional Municipality
🏢 Metso
📍 Canada