Drive excellence as a Service Centre Manager for NFI Group’s current facility in Brampton, Ontario. Your leadership will shape the startup processes and foster a customer-oriented culture.

This unique opportunity involves overseeing a state-of-the-art Service Centre supporting various bus products. You’ll spearhead team recruitment and operational planning during the critical launch phase, collaborating closely with different business functions.

Your focus on employee engagement and service performance will drive the current site’s success.

Key Responsibilities:
Facilitate the successful launch of operations in Brampton
Lead workforce planning and team-building initiatives
Oversee daily service centre activities and compliance




Ensure customer satisfaction through effective issue resolution
Promote a solid focus on safety and quality

Requirements:
Minimum 5 years of leadership experience in service-related fields
Strong skills in customer service and relationship management
Demonstrated experience in operational performance management
Proficient with Microsoft Office software
Knowledge of heavy vehicle maintenance preferred

Take charge of a transformative project at NFI Group’s Brampton Service Centre.
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📌 Brampton Service Centre Leadership
🏢 New Flyer
📍 Brampton