As a Shift Supervisor at Tim Hortons, your top priority is guest satisfaction!Shift Supervisors are a critical part of our restaurant leadership team. Shift Supervisors work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor, you will be responsible for assisting the execution of daily operations activities.The following provides an overview of the basic responsibilities of a Shift Supervisor:You will oversee and manage a multi-million-dollar operation, provide outstanding customer service and provide leadership in a team-oriented atmosphere.You must be available to work all shifts - Opens, Midday and Closing Shifts.General ResponsibilitiesTrain, monitor and reinforce food safety procedures to team members.Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.Perform walk-throughs to ensure the restaurant is ready to open/close and/or rush-ready.Work with the Restaurant Management team to train, develop and communicate with team members in a way that maximizes retention.Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies.Work with the Restaurant Management team to ensure quality, production and service standards are met and to create a safe,



efficient and professional environment for customers and other employees.Assist the Restaurant Management team in maintaining proper coverage via team member schedules to ensure that the restaurant attains/exceeds all customer service standards.You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.Follow up and ensure resolution of guest-related issues as needed.For high-performing Shift Supervisors, there may be growth opportunities in Restaurant Management. We'd love to learn about you - apply today!BenefitsCompetitive wagesOn-the-job trainingIncentive and recognition programsCommunity involvement opportunitiesDiscounted food and drink while workingHealth and dental benefits for qualifying employeesThe ability to participate in the Team Tim Horton's Scholarship ProgramAdvancement opportunities at the restaurant, operations, and head office levelOpportunities to receive training and development in food safety and health and safetyPlanning on moving, but don't want to lose your seniority or look for a new job? With 55 and growing locations, we may be able to find a perfect fit for you, whether you are relocating for personal, educational, or work reasons.Compensation$18.85/hrGroup Insurance benefitsIn keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available throughout the recruitment and selection process. If contacted for an employment opportunity, please inform us of any accommodations required.#J-18808-Ljbffr

📌 Shift Supervisor - $18.9 An Hour (Puslinch)
🏢 Tim Hortons
📍 Puslinch