Elevate your career as an Advanced Network Operations Engineer (L2) responsible for incident ownership and service restoration across diverse settings. This role encompasses support for retail stores, cloud platforms, and enterprise networks. With over 5 years’ experience in Network Operations, you will lead complex troubleshooting and incident resolution in LAN, WAN, Wireless, SD-WAN, and security domains.

Your expertise will be crucial in ensuring operational stability and supporting current store openings, upgrades, and maintenance activities. Key Responsibilities:
Lead troubleshooting for complex network incidents
Diagnose and restore services across various domains
Own incidents end-to-end from investigation to closure
Participate in Major Incident response activities
Coordinate with vendors and service providers Requirements:
5+ years in Network Operations or Enterprise Network Support
Proficient in WAN circuits and ISP services
Familiarity with SD-WAN and wireless technologies
Experience in coordinating Smart Hands and field services
Skilled in conducting Root Cause Analysis Bring your expertise to enhance network performance across all platforms.

📌 Advanced Network Operations Engineer Vancouver
🏢 Ztek Consulting
📍 Vancouver