Are you someone who enjoys working with technology, helping customers, solving problems?

Join Westcan Advanced Communications Solutions, a Western Canadian leader in mission-critical wireless communications. Since 1977, we have helped industrial, mining, energy, public safety, government, commercial, and municipal customers stay connected when communication matters most.

We’re looking for a Rental Technician to join our growing team in Terrace, BC.

This is a great opportunity for someone who is organized, or technically inclined, customer-focused, and eager to learn. You don’t need to be a telecommunications expert to succeed in this role—we’ll provide training and technical support to help you build your skills.

Why Join Westcan?

- Monday–Friday schedule — enjoy a consistent work week.
- Competitive salary: $52,500–$62,500 annually.
- Comprehensive extended health benefits.
- RRSP matching program.
- Paid vacation.
- Ongoing technical training and professional development.
- Work with industry-leading communications technology.
- Gain experience across radio communications, wireless technology, telecommunications, and equipment rentals.
- Be part of a team supporting customers in industries where reliable communication is critical.

What You will be Doing As a Rental Technician, you’ll play an key role in making sure customers receive the right equipment, fully prepared and ready to go.

Your responsibilities will include

- Assist customers with rental inquiries and equipment selection.
- Prepare rental quotations, contracts, and supporting documentation.
- Coordinate equipment pickups, deliveries, and returns.
- Provide customers with basic equipment training and operating instructions.
- Respond to customer questions and assist with troubleshooting common equipment issues.
- Program, test, clean, and prepare handheld radios and telecommunications equipment for rental.
- Inspect returned equipment and document damage, missing items, or service requirements.




- Maintain accurate inventory of radios, equipment, accessories, batteries, chargers, and related assets.
- Perform basic radio programming and equipment configuration.
- Troubleshoot equipment issues and coordinate repairs when required.
- Provide customer support in person, over the phone, and electronically.
- Assist with field deployment and recovery of rental equipment when required.
- Maintain rental schedules and equipment tracking systems.
- Process rental orders, invoices, and related documentation.
- Ensure equipment meets Westcan’s quality, safety, and operational standards.
- Follow all company safety policies and customer requirements.

What We're Looking For Experience & Qualifications
- High school diploma or equivalent.
- Previous experience in telecommunications, radio communications, electronics, equipment rental, or a technical environment is an asset—but not required.
- Basic understanding of two-way radios, wireless communications, or telecommunications equipment is an asset.
- Strong customer service skills and a professional, positive attitude.
- Comfortable learning new technology and equipment.
- Proficient with Microsoft Office.
- Strong organizational and time-management skills.
- Excellent written and verbal communication skills.
- Strong attention to detail.
- Analytical and troubleshooting skills.
- Ability to manage multiple priorities and meet deadlines.
- A willingness to learn, ask questions, and develop technical skills.

Interested in joining a team that’s building the future of industrial communications? Submit your resume and a cover letter highlighting your relevant experience and what makes you an ideal fit for this opportunity at Westcan Advanced Communications Solutions.

Please submit your resume and cover letter to [email protected]

Pay: $52,500.00-$62,500.00 per year

Benefits

- Dental care
- On-site parking
- Paid time off

Ability to commute/relocate:
- Terrace, BC V8G 3N9: reliably commute or plan to relocate before starting work (required)

Work Location: In person

📌 Rental Technician - Telecommunication (Terrace)
🏢 Advanced Communications Solutions
📍 Terrace