Join as a Technical Support Specialist focusing on service desk functions. Deliver Level 1 and Level 2 support for diverse IT needs, optimizing hardware and software functionality.

The role of a Technical Support Specialist focuses on enhancing the overall end-user experience. Effective communication with users and the ability to troubleshoot a variety of technical issues are key. Responsibilities include the administration of desktops, laptops, and peripherals, as well as tracking IT assets and managing service requests in a dynamic work setting.

Key Responsibilities:



• Administer and troubleshoot desktop environments • Train users on financial/trading applications • Participate in hardware standardization and application deployment • Maintain inventory of equipment and licenses • Perform onboarding and off-boarding processes for recent hires

Requirements: • 1-3 years in progressive IT support roles • Knowledge of Microsoft products and troubleshooting • Proficiency in Service Now ticketing system • Excellent communication and problem-solving abilities • Relevant IT certifications valued

Elevate your career in a growing IT environment, contributing to effective service desk operations. #J-18808-Ljbffr

📌 Technical Support Specialist - Service Desk (Montreal)
🏢 Arsenault
📍 Montreal