Program Coordinator

Haven Family Services | Prince George, BC

2 Positions Available | Full-Time

About the Opportunity

Haven Family Services is growing, and we are excited to welcome two Program Coordinators to our team in Prince George!

This is an exciting leadership opportunity for individuals who are passionate about working with children and youth and who are ready to take on a greater role within a residential setting.

As a Program Coordinator, you will provide leadership and oversight within a residential program while supporting both youth and staff. You will be responsible for helping ensure the residence operates safely, effectively, and in alignment with Haven Family Services' values, policies, procedures, and applicable standards.

You will be an significant part of creating a safe, structured, supportive, and positive environment where youth can build relationships, develop skills, and thrive.

About Us

Haven Family Services seeks to empower individuals and families while collaborating with community partners. Through these partnerships, we provide unifying, holistic, and wraparound care to families and individuals seeking support. We believe that people thrive when they feel supported, connected, and part of a community. At Haven, we believe the most effective way to heal, grow, and thrive is together.

Key Responsibilities

- Oversee the day-to-day operations of the residence and provide ongoing supervision, guidance, and support to staff.
- Develop, implement, and evaluate residence goals, objectives, policies, and procedures while ensuring required standards are maintained.
- Identify physical, operational, staffing, and programming needs and communicate these to the appropriate leadership.
- Plan and implement changes within the residence in collaboration with staff and management.
- Schedule, supervise, and evaluate residential staff.
- Assist with the recruitment, selection,



onboarding, training, and orientation of staff.
- Provide coaching and guidance to staff regarding policies, procedures, documentation, therapeutic approaches, and day-to-day challenges.
- Identify staff professional development and training needs.
- Monitor and authorize expenditures within the operating budget and maintain appropriate documentation.
- Assist senior management with budget planning and operational needs.
- Ensure the cleanliness, safety, security, and maintenance of the residence are maintained in accordance with applicable standards.
- Maintain appropriate inventory levels of household and program supplies.
- Support the implementation of individualized plans, routines, activities, and programming for youth.
- Work directly alongside residential support staff and perform Residential Support Worker duties as required.
- Respond to emergent situations and provide leadership and support to staff and youth.
- Participate in an on-call rotation and provide 24/7 support for staff and residents.
- Promote a positive team culture built on communication, accountability, collaboration, and respect.

What We're Looking For We are looking for a strong, dependable, and compassionate leader who can balance relationship-building with accountability.

The successful candidate will be:

- Passionate about supporting children and youth.
- A strong communicator and team player.
- Organized, dependable, and proactive.
- Confident providing leadership, coaching, and direction to staff.




- Comfortable making decisions in a fast-paced residential environment.
- Able to remain calm and professional during challenging situations.
- Compassionate, patient, and understanding of diverse needs and experiences.
- Committed to creating safe, supportive, and meaningful environments for youth.
- Comfortable working collaboratively with staff, families, professionals, and community partners.

Qualifications

- Diploma in a related human or social services field.
- Three years of recent related experience, including at least one year of supervisory or administrative experience, or an equivalent combination of education, training, and experience.
- Training and/or experience in areas such as:
- Behavioural modification
- Supporting youth with complex or additional support needs
- Attachment-based approaches
- Relationship-based interventions
- Trauma-informed practice
- Valid Class 5 BC Driver's Licence, First Aid certification, FoodSafe certification.

Experience working with children or youth in residential, educational, recreational, social service, or community-based settings is considered an asset. Why Join Haven?

This is more than a Coordinator position. It is an opportunity to be a positive and consistent leader in the lives of young people while supporting and developing the staff who care for them.

At Haven Family Services, we value teamwork, connection, accountability, and creating environments where both youth and staff can succeed.

If you are ready to take the next step in your career and join a growing organization where your leadership can make a meaningful difference, we would love to hear from you!

Apply Today

Please submit your resume to:

[email protected]

We look forward to hearing from you!

Job Type: Full-time

Pay: $34.00-$38.00 per hour

Work Location: In person

📌 Residential Program Coordinator (Prince George)
🏢 Haven Family Services
📍 Prince George