Position

- Work a variable, non-standard work schedule based on business needs and/or at the request of the owner(s) or General Manager

- Full-Time Hours, 40 Hours per Week, wage dependant on experience.

- Consistent presence in the restaurant to support staff as the main point of contact representing the business.

- Instances where “on call” is required or extended hours to meet business needs.

- Other related duties as directed by the owner(s) and/or General Manager, ie. reports, remittances, etc.

- Working shifts as a server or assisting in the kitchen, carrying out all the duties outlined in the Union House Employee shift duties document.

Staff Scheduling

- Prepare shift schedules, based on business needs and budgeted labour costs.

- Maintain schedules during requests for vacation, sick days etc. ensuring they are recorded according to policy

- Monitor scheduling ensuring staff adhere to policy regarding shift changes, leaving early etc. Consult with the General Manager regarding any issues that may arise in a timely manner.

- Ensure that there is proper staffing to fulfill business needs. Interviewing and hiring, with assistance from General Manager, to fill any gaps as needed.

Bar Management

- Ensure staff are completing duties as outlined in directives, and policies, providing guidance and correction where warranted. Monitor and consult with the General Manager for any issues in a timely manner.

- Execute with the General Manager a yearly individual evaluation, with staff as outlined by policy.

- Ensure tap lines are cleaned as per agreed scheduling.

- Ensure staff are properly trained and monitor progress.



Mentor and monitor new employees through a probationary period.

- Update staff on changes to policy or practices through e-mail, phone, posting on board, or if required organizing an in-person staff meeting.

- Ensure staff adhere to Work Protected policies and enforce these HR policies as laid out by management and labour standards.

- Ensure staff are providing a high level of service , and within approved standard, to customers i.e., TV’s, music, etc.

- Ensure customers are provided with a fun, consistent and positive experience in line with company standards.

- Assist the General Manager with appropriate maintenance of the POS System, maintaining up-to-date retail lists and costing.

- In conjunction with the General Manager, develop and implement special promotions and events to promote and grow business levels.

- Manage Union House email account for bookings, events & sponsorship requests.

- Organize weekly or bi-weekly beer orders in conjunction with Trailway Brewery staff.

- Manage cash on site, ensuring proper floats and deposits are done as needed.

Kitchen Management

- Ensure all duties of the Kitchen Lead are being completed including but not limited to

- Staff training

- Daily kitchen operations

- Maintaining proper Food cost

- Maintaining proper inventory levels





- Enforcing Standard Operating Procedures

- Monitor budgets, labour and kitchen sales goals.

- Ensuring proper Health and Saftey Requirements

- Assisting management in menu creation and execution

Inventory Management

- Maintain up-to-date inventory of all retail products, tracking trends and any anomalies.

- Maintain inventory levels of all goods required on-site, placing orders when needed in an organized and timely manner. Regular items included but not limited to:

- Cleaning Supplies

- Food Supplies

- Bar Service Supplies

- Kitchen Service Supplies

- Brewery Supplies where required

- Merchandise

- Canned Beer Inventory

Property Management

- Troubleshoot any equipment issues as needed, following up with appropriate maintenance personnel when necessary

- Keep management informed of any required maintenance on the building or in the AirBnbs

- Maintaning a regular maintenance schedule on all equipment as required.

- Assist in check in process for AirBnb units and problem-solving for guests where required.

- Maintain cleaning schedule of AirBnbs in conjunction with management and cleaning staff. Filling in as needed.

Job Types: Full-time, Permanent

Pay: $19.00-$24.00 per hour

Benefits

- Dental care

- Discounted or free food

- Extended health care

- Life insurance

- Store discount

Flexible language requirement

- French not required

Experience

- Restaurant management: 1 year (preferred)

- Supervising experience: 1 year (required)

- Leadership: 1 year (required)

- Restaurant experience: 1 year (required)

Work Location: In person

📌 Restaurant General Manager (Saint John)
🏢 Trailway Brewing
📍 Saint John