Store - VAN-SURREY, BC The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory management.

Assist Store

Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements. Ensure execution of Company policies and standards, holding team accountable for store conditions and results. Lead truck execution processes, ensuring timely unloading, accurate sorting, and efficient flow of merchandise to the sales floor.

Own workload planning and daily task prioritization, partnering with store leadership to align staffing and execution to business needs. Execute and maintain SISO (Store-In-Stock Optimization) routines to drive in-stock levels, replenishment accuracy, and sales readiness. Support a clean, organized, and customer-ready store environment, including backroom organization and sales floor recovery.

Manage key aspects of inventory control, ensuring product accuracy, integrity, and efficient stock movement. Execute ad sets, ensuring promotional signage and product placement are compliant and customer focused. Complete price changes accurately and on time, maintaining pricing integrity across the sales floor and systems.

Oversee

Ship from Store fulfillment,



ensuring orders are picked, packed, and shipped efficiently and accurately. Process RTVs (Return to Vendor) and ASN receiving, ensuring compliance, documentation accuracy, and proper inventory adjustments. Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.

Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations. 3+ years retail leadership experience Ability to work in a fast-paced environment with frequent customer interactions. Work hours include nights, weekends and early mornings Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

At The Michaels Companies

Inc., As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca.

The Michaels

Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. health insurance (medical, dental, and vision) Michaels is an Equal Chance Employer.

We are here for all Team Members and all customers to create, innovate and be better together. #

📌 Retail Full-time Sales/Merchandising Supervisor (Surrey)
🏢 Michaels Stores
📍 Surrey