Job Description#BeExtraordinaryAt Andrew Peller Limited (APL), our mission is to be Canada’s #1 branded wine and craft beverage company by delivering the perfect brand experience for every lifestyle and occasion. Through our commitment to excellence, honouring our roots, owning it, fostering belonging and driving to succeed, we inspire teammates to be extraordinary every day.Who We AreWe are one of Canada's largest and oldest wine companies with a rich heritage in quality winemaking.We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience.Nestled in the heart of the Naramata Bench, Red Rooster Winery is one of British Columbia’s most picturesque and celebrated wineries. Known for its stunning views of Okanagan Lake, beautiful vineyards, and exceptional wines, we strive to create an inviting and unforgettable experience for every guest. From world-class wine tasting to intimate winery events, we offer a place where wine lovers can relax, unwind, and enjoy the best of the Okanagan.About the RoleWe are looking for a passionate, dynamic, and experienced Retail & Experience Supervisor to join our team for the 2026 season. This role is perfect for someone who thrives in a fast‑paced environment and is eager to lead a team, educate guests on wine, and deliver outstanding customer service. As the Supervisor, you’ll oversee daily tasting room operations, guide a dedicated team, and ensure every guest leaves with a memorable experience.This is a seasonal position running from mid-April/May to mid‑October 2026.Key ResponsibilitiesGuest Experience & Satisfaction: Deliver exceptional customer service by creating a welcoming and engaging environment for all guests, while leading educational wine tastings.Team Leadership: Lead, supervise, and inspire the Tasting Room Associates, ensuring tasks such as opening/closing, scheduling, and meeting sales goals are executed efficiently. Provide ongoing training and coaching on wine knowledge, customer engagement, and tasting experiences.Tastings & Experiences: Conduct wine tastings and VIP events, sharing the story of Red Rooster’s wines and enhancing guests’ knowledge and appreciation.Sales & Merchandising:



Maximize sales through well‑executed tastings and effective merchandising strategies. Assist in inventory management and seasonal décor to maintain a visually appealing retail space.Wine Club & Event Support: Promote Wine Club memberships, and assist with events, ensuring Wine Club members have an exclusive and memorable experience.Product Knowledge: Cultivate and share in-depth knowledge of our wines, accessories, and tasting experiences, educating both guests and staff.Tour Group Coordination: Oversee the coordination of pre‑booked group bookings, ensuring a smooth and well‑organized experience for large groups visiting for tastings.Inventory & Financial Management: Help manage monthly inventory, review cash reports, and ensure the accurate ordering and stocking of wine, accessories, and supplies.Health, Safety & Cleanliness: Maintain a clean, safe, and organized environment, adhering to health and safety regulations.What We’re Looking ForA passion for wine, hospitality, and providing exceptional guest experiences.2-4 years of experience in retail supervision or hospitality, ideally in a luxury, tourism, or winery setting.Strong leadership skills, with a focus on team development and coaching.Previous experience in wine sales, wine education, or tasting room operations is an asset.WSET 2/3, ISG/CAPS, or CMS certification is highly desirable.Proficiency with inventory management systems (e.G., Oracle) and POS systems.Ability to multitask and perform well under pressure, especially during peak seasons.Excellent communication skills and a natural ability to engage with guests, staff, and management.Flexibility to work evenings, weekends, and holidays, as required.Work Environment & ExpectationsWork in a dynamic, active indoor setting including tasting bars, retail spaces, and event venues.Ability to lift up to 40 lbs (cases of wine)



and move between different areas of the property.Must be able to work a flexible schedule including days, afternoons, evenings, weekends, and holidays, as required.Competitive hourly rate ($21.00-$24.00 per hour) plus gratuities$30 for every successful Wine Club Signup and 5% commission for all bottles of wine soldMonthly employee gift card to use towards Andrew Peller products and experiences.Be part of a fun, passionate team focused on delivering exceptional guest experiences.Opportunities to expand your wine knowledge and advance your career in the wine industry.Work in a stunning setting with a fast‑paced, vibrant atmosphere.If you’re ready to share your love of wine and provide top‑tier service in an exciting role, we want to hear from you! Apply today to join our team as a Retail & Experience Supervisor and become a key part of the Red Rooster Winery family.We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted.AccommodationAndrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment. If you require an accommodation to apply or interview for a position, please email [email protected] Opportunity EmploymentAt Andrew Peller Limited, we are committed to creating and celebrating a culture of Diversity, Equity, Inclusion and Belonging. We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.This role is being posted to fill an existing vacancy.#J-18808-Ljbffr

📌 Supervisor - Red Rooster - $21 - $24 An Hour (Winnipeg)
🏢 Andrew Peller
📍 Winnipeg