Requisition ID:924416Store #:000971 LensCraftersPosition:Full-TimeGeneral FunctionThe Licensed Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service, ensuring customers & patients are always delighted. They assist in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results.Major Duties and ResponsibilitiesWhile working in RetailEnsure the LensCrafters team provides unsurpassed customer service.Proactive & solution driven, accurate execution & product knowledge.Assists customers with selections, provides recommendations, assists sales associates.Serves as a responsible alternate store key holder.Under current & valid state Opticianry license, performs the following: provide expertise & product knowledge on lens choices based on the patient’s vision needs & OD prescription, adjust and/or repair eyewear as needed, present & dispense eyewear, performs accurate digital measurements.While working in Lab, if applicableCustom fits glasses & precisely place prescription in lenses.Works with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technology.Ensures finished eyewear meets optical standards & customer requirements.Creates a safe working environment for all, demonstrates safe work practices.Responsible for basic operation,



cleaning & ongoing maintenance of lab tools & systems.Basic QualificationsHS diploma/GEDCurrent & valid state Opticianry licenseStrong optical & retail experienceKnowledge of current optical theory & merchandiseStrong communicator & listenerStrong inter-personal skillsStrong basic math skillsSales skillsProblem solving abilityFamiliarity with cash register, computers & calculatorsLeadership & training experienceEdging & mounting experienceBasic optics knowledge & optical measurement experiencePreferred QualificationsState licensure (if applicable) &/or ABO Certification in non-licensed statesLensCrafters Final Eyewear Inspector CertificationLensCrafters Quality, Fitting & Adjusting ProgramOptical machinery/instruments experienceCustomer service experienceAccuFit Digital Measurement System certificationKnowledge of current store merchandise & lens optionsPay Range25.10 - 34.98BenefitsEmployee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Perks may include health care, retirement savings, paid time off/vacation, and various employee discounts.Equal Opportunity EmployerWe are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.#J-18808-Ljbffr

📌 Licensed Team Lead-Thornhill, On-Lenscrafters - C$25.1 - C$35.0 An Hour (Dorval)
🏢 LensCrafters
📍 Dorval