Introduction To VASTIn 1986, a small group of human rights activists and mental health workers gathered in Vancouver to support the flood of refugees arriving from the armed conflicts in South and Central America. They founded the Vancouver Association for Survivors of Torture (VAST), and this dedicated group of volunteers built what would become BC’s largest center for refugee mental health. Today, VAST works with refugees from over 100 countries in Africa, Asia, Eastern Europe, and Latin America. Our programs and services are offered in over a dozen languages, including Arabic, Farsi, French, Mandarin, and Spanish. We support the mental health of refugees who arrive in British Columbia with psychological trauma as a result of torture, political violence, and other forms of persecution on the basis of race, religion, gender identity, and sexual orientation.Classification & Job TitleMental Health Services Manager (MHSM)Full Time PositionRate of Pay$35 per hourOffice Location DetailsHybrid Offices: Vancouver and/or SurreyHealth Benefits PackageThis position includes a comprehensive health benefits package.Job SummaryThe purpose of this role is to support VAST clients, staff, management, partners, and funders in providing high quality mental health services and supports. VAST clients have access to individual, group, community-based, and online services, delivered by the VAST Clinical team members, Community Engagement team members, as well as Management and Contractors, and many esteemed guests and academic and community partners. VAST’s Individual and Group service provision and providers receive Clinical Supervision from VAST’s Clinical Supervisor, with support from the Senior Expressive Arts Therapist, Executive Director, and Social Worker. The Clinical Supervisor is responsible for providing clinical supervision to clinical team members on an individual and group basis. The MHSM will support and coordinate with other team members’ efforts. The MHSM will support VAST to be active in following VAST’s historical best practices, guidelines, and standards, as well as those established in our sector provincially, nationally, and internationally.Typical Job DutiesSupport the hiring, onboarding, oversight, and support of clinical team members, including but not limited to:Screen, interview, select, and support clinical volunteersScreen, interview, select, and provide supervision (if qualified)



for practicum interns as necessarySupport the development, management, updating, and adherence to VAST’s clinical processes, protocols, and systemsManage the Provincial Refugee Mental Health Coordination role, including the toll‑free line, email address, and requests for training, consultation, and capacity buildingSupport the management and establishment of VAST’s core and associative partnerships, including launching current relationships, formalizing current relationships, with MOUs or contracts, deciding on joint projects and campaigns, policy positions, support groups, programming, referral pathways, or shared initiativesOversee the ethical and legal integrity of case file protocols, including quality of content, counseling process, and structure of client filesManage the ongoing improvement of policies, procedures and practices affecting client intake, planning, delivery and evaluation of services in consultation with the Executive Director and Clinical Supervisor and others, where applicableCollaborate with management to improve, revise, and redesign the client database to ensure alignment with organizational policies and proceduresEstablish and manage key partnerships related to consultations, trainings, and advisory work with municipal, regional, provincial, international and national bodies, including the CBSA, MAP, City of Vancouver, Province of BC, IRCC, IRCT, UNVFVTCoordinate psycho‑legal assessments and letters to lawyers for the refugee claim processManage and maintain written and electronic client records in an electronic databaseCoordinate workshops with the Executive Director and Clinical Supervisor, and facilitate workshops on refugee mental health for legal, health, social, and settlement service providersProvide statistical and narrative information on the clinical program for clinical evaluation, funding applications and reports,



and researchEnsure that client therapeutic needs are met as best as possible and evaluated on an ongoing basis and that the client files are kept up to dateAssess, evaluate, and document personnel training and support needsEnsure clinical staff are trained on VAST policies and procedures regarding the law and employee responsibilities regarding mandated reporting, such as identification of clinical indicators of suspected child abuse and neglect, suicidal ideation, homicidal ideation and applicable and reportable criminal behaviorCreate an annual training plan and coordinate and/or deliver training to staff on identified topics through a mixture of knowledge and skills based instruction and skill building exercises, as needed, on VAST policies, procedures, and best practices, with the assistance of other team membersEnsure that the most senior clinical team member or the Executive Director are available for debriefing and consultationEnsure clients are allocated to an appropriate counsellor in a timely mannerEnsure smooth client referrals to appropriate internal programs and external service providersEnsure that confidentiality requirements are met through record keeping and file management systemsKeep records of individual consultations, team case reviewOversee scheduling and documentation of supervision sessionsPrepare and disseminate briefs and reports to relevant actors including policymakers, at the municipal, provincial, and federal levelsMaintain existing relationships with universities and cultivate new onesEstablish, coordinate, and maintain student training and volunteer programsMaintain relationships/liaison, report on existing grants and conduct/coordinate research on grant projectsQualifications RequiredAwareness of the torture rehabilitation sector and migration pathways in BCAdvanced university degree in any of medicine, public health, law, psychology, psychiatry, social work, conflict studies, migration studies, sociology, or anthropologyKnowledge of trauma‑informed and mental health best practicesKnowledge of international affairs, human rights, and international humanitarian lawExperience in a team‑based management or communications roleEffective relationship‑building abilitiesExcellent written and oral communicationProven ability to communicate with formal institutionsPreference will be given to candidates with lived experienceExperience and knowledge of other cultures and languages is a plus#J-18808-Ljbffr

📌 Mental Health Service Manager - $35 An Hour (Winnipeg)
🏢 Vancouver-Association-For-Survivors-of-Torture-
📍 Winnipeg