- Establish and lead the firm's learning and development function - Develop and execute a firm-wide learning and development strategy aligned with business and talent objectives - Identify current and future capability requirements across lawyers and business services professionals - Establish a multi-year learning roadmap supporting career progression, leadership development, digital capability, and business performance - Develop learning frameworks, standards, and governance - Advise leadership on development priorities and learning investments - Design structured, staged development frameworks and tailored learning pathways from onboarding through senior leadership - Build development experiences combining formal learning, coaching, mentoring, stretch experiences, and on-the-job development - Design and oversee leadership development initiatives for practice group chairs, people leaders, and emerging leaders - Support coaching, mentoring, succession planning, and high‑potential development initiatives - Partner with the AI committee, AI facilitator, Technology, and Professional Development teams on digital fluency and AI capability development - Personally design, develop, and facilitate selected high‑impact learning programs - Engage and manage external facilitators, coaches, and learning partners - Build and maintain a network of internal subject matter experts - Partner with Professional Development, Legal Talent, and HR teams on development planning and career growth - Support onboarding, performance development, succession planning, mentorship, and talent acceleration - Establish learning metrics, success measures,



and reporting frameworks - Evaluate program effectiveness and continuously improve offerings - Track participation, engagement, capability growth, and business impact - Manage learning budgets, vendors, and technology platforms - Provide leadership, coaching, and direction to learning resources, including the Training Coordinator, internal subject matter experts, and external learning partners - Report to the Chief People Officer and collaborate with firm leadership, practice group leaders, People & Culture, Marketing, Technology, and subject matter experts Requirements - 8+ years of progressive experience in learning and development, organizational development, talent development, leadership development, or a related field - Demonstrated experience designing and implementing enterprise-wide learning strategies - Demonstrated facilitation experience with leadership, professional services, or corporate audiences - Experience building learning programs from the ground up rather than operating within a mature learning function - Experience leading and developing employees, project teams, or cross‑functional stakeholder groups - Strong curriculum design, facilitation,



and stakeholder management skills - Ability to balance strategic thinking with hands‑on execution - Experience influencing senior leaders and driving change across complex professional environments - Strong project management and program evaluation capabilities - Experience within a skilled services, legal, accounting, consulting, or knowledge‑based organization - Experience leading leadership development and high‑potential programs - Familiarity with digital capability development, AI adoption, and workforce transformation initiatives - Experience managing learning technologies and external learning providers - Ability to work from the office a minimum of 3 days per week - Resume and cover letter required for application Core Competencies Demonstrates expertise in developing and executing comprehensive learning and development strategies that align with business objectives, while effectively managing learning technologies and external providers. Proven ability to lead leadership development initiatives and evaluate program effectiveness to drive organizational growth. Highest-signal resume keywords - Learning And Development Strategy - Curriculum Design - Leadership Development - Project Management - Stakeholder Management ATS Optimization Keywords Hard Skills - Learning Frameworks - Program Evaluation - Digital Capability Development - AI Adoption - Talent Development Soft Skills - Coaching - Mentoring - Influencing Senior Leaders - Strategic Thinking - Hands‑On Execution Industry Keywords - Professional Services - Organizational Development - Knowledge‑Based Organization - Corporate Audiences - Succession Planning Tools & Technologies - Learning Technologies - Performance Development Tools - Budget Management Software

📌 Senior Manager, Learning & Development (Toronto)
🏢 Jobtailor
📍 Toronto