Marketing and Retail Coordinator – WFJ Division at Chanel, Toronto, Ontario. Reports to Director – Watches and Fine Jewellery Division. Contract: Full‑time and Temporary (Ending in December 2026).
Your role @Chanel: The Marketing and Retail Coordinator – Watches and Fine Jewellery (WFJ) Division will provide immediate executional and coordination support to the WFJ Division function during a period of expanded business activity. This temporary role is designed to strengthen follow‑through, organization, reporting, and cross‑functional coordination across product launches, client activations, retail communication, and divisional planning.
What impact you can create at Chanel: Maintain, update, and disseminate key WFJ information via trackers, calendars, event timelines, retail communication, post‑activation recap templates, and Teams Channels to key stakeholders.
Support product launch execution by coordinating timelines, assets, training communications, VM requirements, CRM needs, and follow‑up actions across internal partners.
Assist with client activation and event preparation – specifically supporting Key High‑End Business and End‑of‑Year activations including invitation lists, RSVP tracking, client targeting support, event briefs, gifting coordination, vendor follow‑up, and post‑event reporting.
Prepare first drafts of internal communications, launch packages, boutique reminders, meeting notes, and recap documents for review by the Marketing Manager / WFJ Director.
Compile recurring business and campaign information, including KPI performance, event results, product priorities, and boutique feedback.
Support meeting preparation by organizing agendas, consolidating inputs, capturing action items, and tracking follow‑up with internal stakeholders to ensure TIMELINESS for all projects.
Coordinate with CRM, Retail, Operations, Finance, PR, Media, VM, and boutique teams to help move agreed priorities forward and surface any delays, gaps, or required decisions.
Provide administrative and budget coordination support, including PO follow‑up, invoice tracking, supplier coordination, sample movement, and basic reconciliation support where required.
What you will bring to the role:



1–3 years of experience in marketing, retail coordination, client development, events, luxury retail, product coordination, or a related field.
Highly organized and detail‑oriented, with strong follow‑through and comfort managing multiple timelines at once.
Strong written communication skills, with the ability to prepare clear, polished, and accurate internal materials.
Comfortable working with Excel, PowerPoint, shared trackers, calendars, and reporting templates.
Collaborative, discreet, service‑minded, and able to work with multiple internal stakeholders in a fast‑paced environment.
Interest in luxury, watches, fine jewellery, client experience, retail, and brand storytelling considered an asset.
Success Measures: KPIs: Accuracy of trackers and reporting, timeliness of follow‑up, quality of coordination, launch and event readiness, responsiveness to retail and cross‑functional partners, thoroughness of communication.
You are energized by: Establishing deeper coordination and hand‑on support to the WFJ Director and business teams through the very busy and highly demanding holiday season. Allowing Marketing Manager to remain focused on strategy, prioritization, business recommendations, stakeholder influence, and leadership of the full WFJ Marketing agenda. Creating greater discipline around execution, documentation, follow‑up, and communication across a rapidly expanding divisional scope. Reducing operational bottlenecks by ensuring that initiatives are tracked, coordinated, and advanced in a timely manner for sharing with global and highlighting excellence of execution in Canada. Improving consistency in retail‑facing communication, launch readiness, event preparation, and post‑initiative reporting.
What you would gain from this experience:



The opportunity to grow within a company that places the well‑being and collective success of its employees at the heart of its vision; An inclusive work environment that values diverse backgrounds and talents; A stimulating setting where you can express your curiosity, develop your skills, and actively contribute to your professional and personal journey in the long term.
Competitive Salary: $57,000-62,000 annual base salary.
We are committed to fair and accessible employment practices for all. Accommodations in the recruitment process may be provided, upon request, to candidates with disabilities.
Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.
Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready‑to‑Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high‑end creations.
At present, Chanel employs more than 32,000 people worldwide. As an independent company, its core values are grounded in: Exceptional creation and client experience, Nurturing human potential, Having a positive impact – on people, the environment and communities around the world. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.
Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from recent opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.

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📌 Marketing and Retail Coordinator - Watches & Fine Jewellery (Ontario)
🏢 Chanel
📍 Ontario