Elevate guest wellness at Fairmont Empress as a Spa Experience Coordinator. This full time role emphasizes guest interactions and efficient spa operations in a luxury setting.

As a full-time Spa Experience Coordinator at the #1 Best Canadian Hotel, your focus will be on delivering exceptional service and managing the reception area. You'll ensure the spa operates smoothly, maintaining a welcoming environment and assisting guests with inquiries and bookings. Your expertise in spa treatments will guide guests in selecting their ideal services.

Key Responsibilities:
• Greet all guests professionally and warmly
• Manage reception area, ensuring cleanliness and organization
• Answer inquiries via phone and email promptly
• Control entry and ensure guest comfort throughout their visit
• Recommend and sell spa products tailored to client needs

Requirements:
• Minimum 2 years in spa or hospitality
• Diploma or Degree in hospitality is an asset
• Proficiency in Microsoft Office Suite
• Strong English communication skills
• Ability to stand, walk, and lift regularly

Become the vital first impression for guests seeking relaxation and rejuvenation at Fairmont Empress.
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📌 Spa Experience Coordinator Victoria BC (British Columbia)
🏢 FAIRMONT
📍 British Columbia