Become an In office Customer Service Representative with Challenger Motor Freight, driving customer satisfaction in Cambridge, Ontario. Engage with a dynamic team focused on operational excellence and problem-solving.

This temporary contract role involves managing the customer experience from booking through delivery of freight. You will need to effectively communicate with both customers and internal teams, demonstrating a strong customer-oriented attitude and excellent organizational skills in a busy office environment.

Key Responsibilities:
• Communicate effectively via email and phone
• Book and manage delivery and pickup schedules
• Inform customers about any delays or issues
• Enter all required data accurately into the system
• Troubleshoot and resolve customer inquiries efficiently

Requirements:
• Minimum of 2 years experience in a customer service role
• High School Diploma or GED is mandatory
• Experience in the transportation field is beneficial
• Excellent computer and communication proficiency
• Ability to multitask while ensuring customer satisfaction

Utilize your customer service expertise to thrive at Challenger Motor Freight.
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📌 On-Site Customer Service Representative Role (Ontario)
🏢 Challenger Motor Freight
📍 Ontario