Under the direction of the Warehouse Supervisor, the Warehouse Leadhand will oversee and participate in the shipping, receiving, and storing of product in the Warehouse. This position is responsible to serve as the lead over one or more assigned Warehouse functions, which includes but is not limited to training, and leading the work for assigned staff in a safe and effective manner.
Key Responsibilities:
Oversee and coordinate the daily activities of the warehouse team
Train and mentor new employees on warehouse procedures and safety protocols
Ensure productive and accurate order fulfillment, including picking and shipping
Collaborate with other departments to ensure smooth workflow and timely picking and delivery of orders
Respond to employee inquiries regarding job processes and concerns
Conduct order selecting in all climates (dry, refrigerated, freezer)
Operate Warehouse equipment including: end-rider, reach truck, lift-truck, and tow-motor
Ensure products stacked on pallets are prevented from damage, and maintain integrity while in transit
Verify loads are accurate
Arrange and build multi-customer pallets in sequence to ensure the location of products for delivery drivers is seamless and efficient
Proactively identify operational issues, and assist Supervisor to identify and implement solutions
Trained and productive in other warehouse duties including: shipping, receiving, truck unloading, handling returns & customer pickups, restocking & inventory control
Support upkeep of housekeeping & recycling, conduct minor maintenance
Follow safe and efficient work procedures to meet customer requirements including maintaining a clean and safe environment
Complete and keep up to date on all Health & Safety, Food Safety and Quality Assurance training pertinent to the role
Conduct Health & Safety observations and inspections as per weekly expectation
Responsible for reporting any and all concerns related to the Health & Safety,
safe handling and integrity of all items received, stored and distributed by Flanagan Foodservice
Adherence to all Health & Safety, Food Safety and WHMIS practices
Provide vacation coverage and fill in for Supervisor when required
A willingness to ensure customer satisfaction
Required Qualifications:
Minimum of 3 years of experience with various functions with a warehouse environment
Ability to work safely and efficiently in a fast-paced workplace with tight deadlines, including but not limited to WHMIS, food safety, and proper lifting techniques
Experience operating warehouse equipment including end-rider, reach truck, lift-truck, and tow-motor
Robust verbal and written communication skills
Strong team player, with demonstrated abilities to interact effectively with all levels of associates
Solid leadership skills, and a proven ability to encourage, coach, and motivate others in a positive manner
Ability to physically lift heavy product on a consistent basis (up to 40 kg) and enjoy an active career
Demonstrate knowledge of customer requirements, and/or new client set up, to meet customer expectations
Flexible to work the scheduled shift, and support weekends and statutory holidays as needed
Internal employees must be employed with the company in good standing for 12 months, with no disciplinary actions on file
Be Part of the Legacy!
All employees of Flanagan Foodservice must demonstrate adherence to all Health & Safety and Food Safety practices as well as all Company’s policies and procedures.
Flanagan Foodservice Inc. is not currently using Artificial Intelligence (AI) as part of our recruitment screening process.
Flanagan Foodservice Inc. is an equal opportunity employer, and has an accommodation process in place to provide accommodations for applicants with disabilities. If you require a specific accommodation because of a disability or a medical need, please let us know by submitting your request to
[email protected] so that arrangements can be made for the appropriate accommodations.
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📌 Warehouse Leadhand - FFS (Ontario)
🏢 Flanagan Foodservice
📍 Ontario