Customer-Focused Field Technician Role (Quebec City)

Customer-Focused Field Technician Role (Quebec City)

27 Aug
|
Levata
|
Quebec City

27 Aug

Levata

Quebec City

Become a key player at Levata Canada as a Customer-Focused Field Technician. Engage directly with clients while providing in office installations and support for identification systems.

Levata Canada is focused on finding a Field Technician who excels in customer service and technical support. This hands-on role requires you to assess client needs, perform installations, and troubleshoot technology issues efficiently. Your interactions will not only improve client satisfaction but also involve collaborating with internal teams to deliver comprehensive solutions.

Key Responsibilities:
• Install and upgrade barcode printers and systems
• Troubleshoot customer issues through various communication channels
• Provide training on hardware and software usage




• Maintain detailed service documentation
• Assist sales teams by sharing technical knowledge

Requirements:
• Technical diploma or similar qualification in relevant fields
• 1-3 years of relevant technical support experience
• Strong organizational skills and ability to multitask
• Customer-oriented mindset with commitment to service excellence
• Valid driver's license for travel

Apply your technical knowledge to significantly enhance customer experiences at Levata Canada.
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📌 Customer-Focused Field Technician Role (Quebec City)
🏢 Levata
📍 Quebec City

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