27 Aug
|
Northern Rockies Lodge
|
British Columbia
27 Aug
Northern Rockies Lodge
British Columbia
Become a crucial part of our hotel team as a Front Desk Clerk, delivering superior service and managing guest experiences. Bring your skills to a role filled with diverse responsibilities.
This position requires 1-2 years of experience and entails a variety of essential tasks. As a Front Desk Clerk, you will process reservations, handle guest inquiries, and ensure a smooth check-in and check-out process. Additionally, you'll contribute to the hotel's efficiency through balancing cash reports and engaging with guests about hotel services and local attractions.
Key Responsibilities:
• Check-in and register arriving guests with care
• Process cancellations and changes to room reservations
• Provide details on hotel amenities and nearby attractions
• Calculate charges and manage guest payments
• Fulfill clerical tasks including faxing and filing
Requirements:
• Minimum 1 year front desk experience in hospitality
• Familiarity with spreadsheets and central reservation systems
• Excellent communication skills with attention to detail
• Flexibility to adapt to changing situations
• Willing to work in office and relocate if necessary
Provide exceptional customer experiences and enhance guest satisfaction as a Front Desk Clerk in our hotel.
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📌 Hotel Front Desk Clerk Position (British Columbia)
🏢 Northern Rockies Lodge
📍 British Columbia