Elevate your career as a Bilingual Service Support Representative, providing exceptional service in both Quebecois French and English. Help customers effectively navigate their inquiries and policy management.

In this position, you will initiate contact with brokers and insured customers, ensuring they receive timely and accurate service. You should have a solid foundation in customer service and financial products, along with excellent problem-solving skills. Our supportive culture includes training and health advantages to keep you thriving.

Key Responsibilities:
• Manage all customer inquiries with prompt responses
• Document account conversations for clarity and accuracy
• Assist financial professionals with product understanding




• Process return mail and other service requests
• Provide training on tools and features to customers

Requirements:
• 2 years of customer service experience required
• 1 year in the financial or banking industry preferred
• Must be bilingual in Quebecois French and English
• Competency in Windows-based applications
• Educational background of bachelor's degree or similar

Bring your bilingual expertise and service orientation to make a meaningful impact in our team.
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📌 Service Support Representative with Bilingual Skills (Ontario)
🏢 Imperial PFS Canada
📍 Ontario