Drive customer satisfaction as a Service Coordinator at BearCom, a leader in wireless communication solutions. This role emphasizes effective communication and excellent organizational skills.

In this Service Coordinator position, you will interact directly with customers to meet their service expectations. Your role is pivotal in scheduling service calls and ensuring timely responses. Robust multitasking abilities and proactive communication will help maintain high customer satisfaction.

Key Responsibilities:
• Record and manage emergency and non-emergency calls
• Allocate resources for service requests and troubleshooting
• Utilize technology to coordinate crew dispatch efficiently
• Log all significant call information and activities
• Provide follow-up calls to customers for reassurance

Requirements:
• 2 years of proven relevant experience
• Type at 35 wpm and possess data entry experience
• Speak and write proficiently in English; Spanish beneficial
• Excellent multitasking and organizational skills
• Competent in Microsoft Office Suite

Utilize your customer service and organizational talents at BearCom as a Service Coordinator.
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📌 Service Coordinator Role at BearCom (Ontario)
🏢 BearCom Canada
📍 Ontario