Company Description
UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Job Description

Union: SEIU

Number of vacancies: 1

New or Replacement Position: Replacement

Site: West Park Healthcare Centre

Department: Musculoskeletal & Amputee Rehabilitation

Reports to: Manager

Hours: 37.5 hours per week

Wage Range: $27.19 - $28.71 per hour (start rate in accordance with collective agreement)

Shifts: Days; 0830-1630

Status: Permanent Full time

Closing Date: August 26, 2026

Position Summary
The Unit Clerk position provides clerk support to nursing and clinical staff contributing to the overall functioning of the unit(s). This includes interacting with patients, their families, visitors and volunteers.

Duties

Greet and assist patients and visitors as required.

Use computer to assist in data collection activities

Act as a key communicator with clients, families, physicians, clinicians and other related departments and services.

Distribute mail, photocopy and answer telephone.





Develop and maintain manual and/or computerized systems for tracking information. Format letters, memos and other nursing-unit related correspondence, draft and send e-mails.

Schedule appointments and assessments for patients (including equipment, space availability and transportation as required).

Ensure nursing unit(s) is adequately stocked with supplies/resources and track utilization of same.

Maintain patients’ clinical records in accordance with WPHC policy.

Be aware of conditions and measures that may affect the safety of patients, residents, students, employees, volunteers, physicians and visitors including:

Compliance with the safety standards of the hospital and applicable legislation

Identification and prevention of safety issues and problems

Taking corrective action, where possible

Attendance at safety meetings/training/updates in accordance with the Centre’s standards

Qualifications

Ability to work in a manner that exemplifies the core values of West Park: Excellence, Respect, Trust, Collaboration and Accountability.

Completion of Grade 12 or equivalent

Minimum one (1) year recent related clerical experience preferred

Robust knowledge of office practices, processes, and procedures

Previous on-the-job computer word processing/spreadsheet experience

Good data entry/keyboarding skills

Excellent organizational, time management and prioritization skills

Excellent interpersonal and customer service skills

Excellent verbal and written communication skills

Good problem-solving skills

Ability to produce high quality work in accordance with Hospital standards





Ability to work effectively and safely when dealing with stressful situations

Knowledge of Emergency Assistance Codes

Completion of a recognized post- secondary secretarial arts program at the certificate level or equivalent preferred

Strong knowledge and experience using Microsoft Office software environment (Word, Excel, Outlook, SharePoint, Teams)

Experience working in a health care setting preferred

Knowledge of Medical Terminology preferred

Additional Information
Why join UHN?
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

Competitive offer packages

Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)

Close access to Transit and UHN shuttle service

A flexible work environment

Opportunities for development and promotions within a large organization

Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

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📌 Unit Clerk - Musculoskeletal & Amputee Rehabilitation (Ontario)
🏢 University Health Network
📍 Ontario