Join a critical support role in M365 operations, focusing on SharePoint Online, Power Platform, and Copilot Studio. This position emphasizes hands-on troubleshooting, user assistance, and effective coordination across teams.

This role involves M365 operations management, where you'll tackle incidents, manage service requests, and ensure smooth tenant and site administration. Engage in configuration checks, conduct daily health assessments, and support migrations effectively. You will document processes and generate reports while maintaining communication with users and offshore support teams.

Key Responsibilities:
• Deliver operational support for SharePoint and Power Platform
• Resolve access and configuration issues promptly




• Assist in SharePoint migration and content validation
• Perform regular system and process checks
• Document knowledge articles and support guides

Requirements:
• 5-10 years IT support experience
• Background in SharePoint Online and Power Platform
• Solid operational support and troubleshooting skills
• Proficient in ticketing systems and ITIL methodologies
• Effective communication abilities for user collaboration

Bring your expertise in M365 to enhance operational support and user satisfaction.
#J-18808-Ljbffr

📌 Operations Support for SharePoint & Power Platform (British Columbia)
🏢 Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
📍 British Columbia