Shape trauma-informed care as a Crisis Intervention and Service Manager at Victim Services of Durham Region in Whitby, ON. This full-time role focuses on program oversight and staff development.

In this position, you'll provide leadership for victim support services, driving continuous improvement through effective operational management. Collaborate with community partners and ensure high standards of service delivery for individuals facing crises. You'll be pivotal in fostering a supportive setting for both clients and staff.

Key Responsibilities:
• Oversee day-to-day operations of crisis intervention and counseling
• Supervise and develop staff, students, and volunteers
• Manage client intake and service coordination processes




• Coordinate program coverage and on-call schedules
• Lead program evaluation and quality improvement initiatives

Requirements:
• Relevant post-secondary education or equivalent experience
• Five years of direct service in human services
• Proven supervisory experience in a team setting
• Knowledge of trauma-informed practices
• Access to reliable transportation for community engagements

Drive impactful change and enhance support services in Whitby with Victim Services of Durham Region.
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📌 Service Manager for Crisis Intervention (Ontario)
🏢 Victim Services of Durham Region
📍 Ontario