Communications Specialist About Toyota Financial Services
Toyota Financial Services (TFS) provides retail, leasing and wholesale financial services to Toyota and Lexus dealerships and customers across Canada. TFS is a member of Toyota Financial Services Corporation (TFSC), a wholly-owned subsidiary of Toyota Motor Corporation in Japan with the Canadian operation headquarters in Markham, Ontario.
What Sets Us Apart? At Toyota Financial Services (TFS), you will help create best in-class customer experiences in an innovative, collaborative and team-focused environment. TFS is an important part of the Toyota family, an award-winning global company, recognized worldwide for our technological leadership and superior standards of quality, continuous improvement and environmental responsibility. TFS currently has an exciting permanent opportunity as a Communications Specialist, reporting to the Vice President, Legal. This role resides in our Markham Head Office. The successful candidate will assume a key role in the development and implementation of effective internal and external communications in support of TFS' strategic objectives.
What you will be doing: Internal Communications Develop, coordinate, and oversee key internal employee communications, including HR communications, corporate announcements, and initiatives, ensuring consistent messaging and alignment with TFS priorities.
Support executive communications by partnering with leaders to prepare messaging, presentations, and materials for internal meetings and events.
Plan and manage the Annual Associate Town Hall, whether in person or hybrid, to support clear corporate messaging and meaningful associate engagement in partnership with corporate strategy.
Coordinate monthly associate meetings, including presentation and content development.
Manage the creation, review, and distribution of internal communications through the company intranet site, MY Toolbox.
Provide communications support for organizational change initiatives, including communication planning, key messages, materials, presentations, and stakeholder guidance.
Conduct research, gather feedback, and analyze communication effectiveness to identify opportunities for continuous improvement.
Provide communications support for employee engagement events and related communications throughout the year.

External Communications Support the Dealer Services team with the planning, coordination, and implementation of Dealer Satisfaction Surveys.




Partner with Dealer Services and TCCI executives to support presentations and communication materials for dealer and distributor partner meetings, conferences, and events across Toyota, Lexus, Subaru and Mazda brands.
Develop, maintain, and apply brand guidelines, ensuring alignment with global standards and distributor partner requirements.

What you bring: Post-secondary diploma/degree with concentration in Communications, Journalism or Public Relations preferred
Minimum 3-5 years in a Communications role(s) either internal or external focus required
Experience working with senior executives and diverse stakeholders.
Ability to work across TFS to build alignment and consensus on key communication initiatives.
Excellent teamwork and interpersonal skills
Proficiency in project management and change management
Exceptional planning and organizational abilities, adept at working with tight deadlines
Outstanding written and verbal communication skills
Meticulous attention to detail
Proficiency in Microsoft Office: Word, PowerPoint is required
Bilingualism (French/English) considered a strong asset
What We’ll Bring: A work environment built on teamwork, flexibility, and respect
Competitive salary including bonus
Health and dental benefits effective immediately
Company pension plan with matched contribution
Associate vehicle discount program
Professional growth and development programs to help advance your career, as well as tuition reimbursement
Fitness reimbursement
Competitive time off benefits
Great company culture-Respect for people and continuous improvement is at our core
Hybrid work environment
The anticipated annual base salary for this position is $74,500 - $94,000. The offered salary will be based on the candidate’s experience, knowledge, skills and qualifications.
What You Should Know: Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability,



religion, or any other characteristics protected by law.
About Toyota in Canada Toyota has a proud legacy of over 50 years of operating in Canada with three affiliated companies responsible for the manufacturing, sales and financing of Toyota and Lexus vehicles in Canada. These are Toyota Motor Manufacturing Canada, Toyota Canada Inc. and Toyota Financial Services. From exhilarating design and revolutionary manufacturing processes, to innovations in safety and connectivity, we’re building vehicles that make our roads safer, our communities cleaner and inspire our customers and employees to make the most of every journey. On this site you can view open positions for both Toyota Canada Inc. and Toyota Financial Services. For open positions at our Toyota Motor Manufacturing Canada plant located in Cambridge, please click here. You can also learn more about all three companies below.
Toyota Canada Inc. Toyota Canada Inc. (TCI) is responsible for the marketing, sales, distribution and customer service of Toyota and Lexus products and services across Canada. With our 287 dealer partners, we strive to deliver industry leading experiences for our customers. TCI’s head office is located in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax, and Parts Distribution Centres in Toronto and Vancouver.
Toyota Financial Services Toyota Financial Services (TFS) provides retail, leasing and wholesale financial services to Toyota and Lexus dealerships and customers across Canada. TFS is a member of Toyota Financial Services Corporation (TFSC), a wholly-owned subsidiary of Toyota Motor Corporation in Japan with the Canadian operation headquarters in Markham, Ontario. At Toyota Financial Services (TFS), you will help create best in class customer experiences in an creative, collaborative and team focused environment. TFS is constantly seeking new ways to innovate by creating products and services that add value for our customers.
Toyota Motor Manufacturing Canada Toyota Motor Manufacturing Canada (TMMC) is a world-class automotive facility with manufacturing plants located in Cambridge and Woodstock, Ontario. Having produced more than eight million vehicles, we are one of the largest Toyota Motor Manufacturing facilities in North America. Recent investments at its facilities in Ontario will allow for increased production of the top-selling Toyota RAV4 and RAV4 Hybrid models in addition to the Lexus RX 350 and RX 450H vehicles.

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📌 Communications Specialist (Ontario)
🏢 TCR Toyota Credit Canada, Inc.
📍 Ontario