Join the Mercedes-Benz Langley team as a Service Advisor focused on customer satisfaction and service excellence. Help customers navigate their service needs effectively.

At Dilawri, the Service Advisor will assist service customers while documenting repairs and conveying necessary information. This role is key in ensuring a smooth service experience through strong communication and attention to detail. You'll be part of a supportive team workplace that values integrity and excellence.

Key Responsibilities:
• Greet all clients promptly in a friendly manner
• Handle customer concerns with professionalism
• Conduct thorough vehicle inspections for repairs
• Secure pre-authorization for costs and process payments
• Review and explain customer service recommendations

Requirements:
• Strong customer service and communication skills
• Organizational ability to manage multiple tasks
• Attention to detail for accuracy in service documentation
• Experience in automotive service is a plus
• Proficiency with service-related software is an asset

Drive exceptional experiences as a Service Advisor with us!
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📌 Customer-Focused Service Advisor Role (British Columbia)
🏢 Dilawri Group of Companies
📍 British Columbia