Join the gategroup team as a Customer Flight Information Specialist and play a key role in improving travel experiences. This position focuses on managing crucial flight and passenger data efficiently.

Reporting into the General Manager, you'll manage the administration of customer data linked to flight operations while ensuring compliance and operational excellence. Your responsibilities will include monitoring systems, documenting services, and preparing accurate billing information. Robust communication skills and accuracy are vital for this role.

Key Responsibilities:
• Act as a liaison for internal and customer communications
• Input and manage passenger and flight data
• Oversee documentation and distribution for operations




• Provide customer forecasting data when needed
• Ensure compliance with service level agreements

Requirements:
• Preferably educated to A-Level or equivalent
• Ability to analyze and extract information from data
• Strong computer skills, especially in Microsoft Office
• Prior experience requiring meticulous attention to detail
• Customer service background preferred

Bring your detail-oriented mindset to support seamless operations and enhance customer journeys at gategroup.
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📌 Customer Flight Information Specialist (Ontario)
🏢 Gategroup Holding
📍 Ontario