Job DescriptionLead the plan–do–check–act (PDCA) process of the site quality management system and report results to the quality section manager. Provide subject‑matter expertise on quality protocols and processes for assigned areas, ensuring conformance to corporate and local quality policies and SOPs and proactively addressing risks.How You Will ContributeSupport elements of the site’s quality system, including internal documentation and change‑management control (quality policy amendments, registration of internal and external documentation), internal audits, effective PDCA cycles, CAPA system management, and management review. Coordinate the eQCMS bi‑annual review, handle consumer complaints from start to finish, and serve as a key contact for food regulatory agency inspections and contacts management.What You Will BringRelevant experience in a laboratory.Team orientation and the ability to work efficiently on a team.Flexibility and adaptability to meet customer and business requirements.Attention to detail and following written instructions.Effective verbal and written communication skills.Project management experience and ability to handle multiple activities simultaneously.Proficiency with Microsoft Office applications.More About This RoleAct as the SME on quality protocols and processes, supporting the daily operations team, ensuring compliance with quality policy and SOPs, and proactively managing risks.Job ResponsibilitiesOversee all food safety and quality activities in production areas, including HACCP, GMP, Specification Compliance, and SOP Compliance.Collaborate closely with the business unit leader, process engineer,



and production colleagues to implement Lean Six Sigma tools for continuous improvement of product quality, defect reduction, complaint reduction, and scrap waste reduction.Maintain, review, and file quality and food safety paperwork on a daily basis in accordance with company guidelines.Investigate consumer complaints and trends.Facilitate quality discussions and training activities.Manage hold/release and non‑conformance procedures for finished product or raw/packaging materials.Lead quality incidents from investigation through remediation and closure of corrective and preventive actions.Participate in project teams for new equipment and infrastructure, working with Safety, Quality, and other departments.Contribute to the implementation of IL6S tools and systems, using Root Cause Analysis to eliminate losses.Prepare for and participate in internal and external quality audits in conjunction with the Process Quality Lead and Compliance Manager.Technical / Functional SkillsBachelor’s degree in Food Science, Regulatory Affairs or a related science field.2–5 years of experience in a related field.HACCP and PCQI training.SAP user skills are an asset.Experience with GFSI Standards (FSSC, SQF,



etc.).Behavioral CompetenciesHighly skilled at planning and prioritizing tasks.Strong communication and interpersonal skills.Good analytical and problem‑solving skills.Coaching mindset and ability to function in a servant‑leadership model.Ability to collaborate across teams and stakeholders.Flexibility to adapt to a agile, fast‑paced, high‑performance work environment.Learning agility and potential to grow by taking on diverse and challenging assignments.Key Performance IndicatorsAudit scores.Quality KPI improvements.Compliance scores (local and corporate).HOLDs number and resolution times.Business Unit Summary.Salary and BenefitsThe expected base salary range for this position is $64,600 to $80,750 CAD, depending on experience, skills, education, and budget. The position is eligible for a bonus program with a target of 8% and potential for overachievement. Benefits include health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, and enhanced vacation and holiday entitlements. AI may be used as part of the recruitment process in accordance with local laws.No relocation support available.Job TypeRegularSupply Chain Quality AssuranceProduct Quality, Safety and ComplianceMondelez welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates with disabilities participating in all aspects of the selection process. Note that “accommodation” refers to changes made to meet the needs of a person with disabilities and not to lodging.#J-18808-Ljbffr

📌 Senior Quality Specialist - C$64,600 - C$80,750 A Year (Winnipeg)
🏢 Mondelez
📍 Winnipeg