Join the Kenan Advantage Group as a Customer Service Planning Specialist, focusing on night shifts to optimize driver support and logistics. Deliver exceptional service while managing daily operations efficiently.

As part of Westcan Bulk Transport, you will be at the forefront of planning and supporting drivers. This significant night shift position works from 6 PM to 6 AM, Wednesday to Saturday. Responsibilities include coordinating driver assignments and maintaining customer communications to ensure smooth operations in the transportation sector.

Key Responsibilities:
• Optimize assignments of trucks, drivers, and trailers
• Prepare and communicate accurate loading and delivery instructions
• Manage customer orders through phone, email, and TMW entries




• Monitor route adherence and communicate necessary changes
• Administer miscellaneous operational duties as assigned

Requirements:
• Transport dispatch experience preferred
• Strong communication and organizational skills
• Able to juggle multiple tasks effectively
• Previous experience in the transport industry a plus
• Commitment to outstanding customer service

Help Westcan enhance its service quality and operational efficiency while advancing your professional journey.
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📌 Customer Service Planning Specialist at Westcan (Alberta)
🏢 Socket.dev
📍 Alberta