Elevate communication efficiency at Island Health by working as a Switchboard Operator. You will direct calls and manage emergency alerts across multiple locations.

As a Switchboard Operator for Island Health, your responsibilities include operating a computerized phone system to receive and redirect calls while ensuring the safety of patients and staff. You will utilize contact center technology to manage communications across varying health service sites. Your role demands a solid communication ability and the skill to work independently under pressure.

Key Responsibilities:
• Manage calls and relay critical information
• Operate contact center technology efficiently
• Monitor alarms and execute emergency protocols
• Assist in maintaining communication flow across departments
• Ensure adherence to safety protocols

Requirements:
• High School diploma or equivalent required
• One year of related experience preferred
• Proficiency in typing (45 wpm)
• Excellent interpersonal and communication skills
• Capability to perform physical duties of the job

Contribute to Island Health’s operational success as a skilled Switchboard Operator.
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📌 Communication Specialist – Switchboard Operator (British Columbia)
🏢 Vancouver Island Health Authority
📍 British Columbia