OverviewFind Your Balance With Us. Flexible Work, Built Around You.Help Deliver the Future of Usage-Based Billing. LogiSense is looking for a Customer Solutions Specialist who is passionate about solving complex customer challenges, curious about technology, and excited to work on a platform that powers monetization for the Internet of Things (IoT), Communications, and XaaS industries.As a member of our Implementation team, you will work directly with customers to understand their requirements, design and implement solutions, and help bring their products to life on our usage-based billing platform. Trusted by enterprise customers, our platform transforms complex usage data into clear and accurate billing.At LogiSense, we believe billing should be simple and transparent. Customers should pay only for what they use, and the systems that enable this should be intelligent, scalable, and reliable. That is what we are building—and we would love for you to be part of it.Why Join LogiSense?Remote-first culture with the flexibility to work from anywhere in CanadaA people-first environment that values integrity, balance, and innovationCompetitive compensation, exceptional benefits, and funded learning & development opportunitiesHackathons, team events, and regular chances to share ideas and shape product directionThe RoleAs a Customer Solutions Specialist at LogiSense, you 'll do more than implement solutions—you 'll become a trusted partnerto our customers. You 'll analyze requirements, design scalable solutions, and support customers through implementation, testing, and launch. You 'll collaborate closely withProduct, Delivery, and Engineering teams to ensure successful outcomes and contribute to the evolution of our platform.At LogiSense, we live by three core values: Be good. Seek balance. Get paid. They guide everything we do—and we hope they resonate with you too.What You'll Bring To The TeamExpertise and Experience1-3 years of experience in a technical or customer-facing implementation roleExperience analyzing and documenting customer requirements and translating them into scalable solutionsHands-on experience with JavaScript and/or PythonPost-secondary education in Computer Science or a related technical field (or equivalent experience)Understanding of SDLC and agile development methodologiesImplementation and Technical SkillsExperience with data migration, ETL processes, and system integrationsAbility to deploy solutions including configuration, implementation, and integrationExperience troubleshooting issues during unit testing, system testing, and user acceptance testing (UAT)Ability to support customers through go-live and post-launch activitiesFamiliarity with automation and configuration-as-code approaches to improve delivery timelinesExperience using AI tools to facilitate data migrations and workflow processesCollaboration and DeliveryExperience working cross-functionally with Product, Engineering, and Delivery teamsAbility to coordinate UAT cycles with customers and stakeholdersStrong documentation skills, including requirements, solution design, and operational proceduresAbility to contribute to knowledge transfer and support transitions to ongoing support teamsMindset and ApproachStrong problem-solving skills with a customer-first mindsetExcellent communication skills (written and verbal)Ability to manage multiple priorities and work independently in a remote environmentA collaborative team player who thrives in a fast-paced, evolving environmentBonus Points If You HaveExperience working with billing platforms, fintech, IoT, or telecommunications systemsExperience with APIs, integrations, or data transformation toolsExposure to cloud environments and SaaS platformsExperience improving implementation processes through automation or toolingFind Your Balance With UsFlexible Work, Built Around You.Choose where and how you work: remote-first, in-office, or hybrid—whatever suits your lifestyle and productivityA culture of trust and autonomy where your results matter more than where you sitWell-Being & GrowthGenerous paid time off, holidays, and a company-wide holiday shutdownDedicated time and funding for personal learning, certifications,



and qualified developmentA collaborative and respectful environment where you can grow—and help others grow tooOpportunities to take on challenging work that expands your skill set and impactGet Paid What You 're WorthCompensation & BenefitsA competitive salary within the estimated range of $70,000 to $110,000 with RRSP matchingA comprehensive benefits package covering dental, vision, prescription, and extended healthcare that begins on day onePaid vacation and additional company holidaysAdditional PerksAccess to stock options and equity for long-term, high-impact contributorsTeam events, company swag, and a vibrant culture that celebrates people, passion, and progressMore Than Just a JobAt LogiSense, we 're not checking boxes—we'rebuilding a team of sharp, curious, and driven people who care about what they do and how they do it. We offer autonomy, flexibility, and world-class pay and benefits because we believe great work happens when people feel valued and supported. We 're looking for a Customer Solutions Specialist who 's ready to grow, contribute,and help shape the future of our product and company. Your voice matters. Your ideas matter. You matter. Join us. Let 's build something remarkable—together.The salary amount for the successful candidate is determined by LogiSense in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.LogiSense is proud to be an equal opportunity employer. If you require accommodations at any stage of the recruitment or employment process, just let us know—we 're committed to making our workplace accessible and inclusive for everyone.Our hiring process utilizes AI-enabled tools to assist with resume screening and applicant ranking based on job-related criteria. All AI-recommended results are reviewed by our human recruitment team before any final decisions are made.#J-18808-Ljbffr

📌 Customer Solutions Specialist - C$70,000 - C$110,000 A Year - Remote (Winnipeg)
🏢 LogiSense
📍 Winnipeg