Elevate your career as a Level 1 Service Technician in our engaging office. Provide service support by managing requests, troubleshooting, and enhancing client satisfaction.

As part of our agile team, you will serve as the first point of contact for client service requests. Your responsibilities will include ticket creation, scheduling technicians, and offering troubleshooting support. This role also includes installing basic hardware and software to assist clients effectively.

Key Responsibilities:
• Manage and triage incoming client service requests
• Schedule and coordinate technician dispatch effectively
• Troubleshoot client issues and provide timely support
• Assist with basic hardware and software installations
• Foster a collaborative team environment to enhance service

Requirements:
• Excellent problem-solving skills and client-facing abilities
• Understanding of IT troubleshooting processes
• Familiarity with hardware and software installation processes
• Enthusiastic team player with a tech focus
• Desire to grow within the IT service sector

Bring your passion for technology and client care to our fun and friendly team.
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📌 Join the Team as a Service Technician (Alberta)
🏢 The I.T.
📍 Alberta