Elevate your career as an AI Operations Engineer with AXIS Capital. This hybrid role focuses on enhancing Microsoft Copilot Premium functionalities, supporting effective usage and continuous improvement across the organization at our Alpharetta and Halifax offices.

As a critical team member at AXIS Capital, you will manage technical operations related to Microsoft Copilot Premium. Emphasizing strong problem-solving skills, you will work closely with stakeholders to ensure governance standards are met while providing solutions to complex operational issues. Your contributions will help enhance platform capabilities and optimize performance, driving business value throughout our organization.

Key Responsibilities:
• Serve as the primary technical resource for Microsoft Copilot Premium
• Partner with teams for permissions,



accessibility, and governance
• Drive resolution of complex incidents and issues
• Analyze trends and recommend process improvements
• Document and maintain operational guidelines and resources

Requirements:
• 2+ years supporting Microsoft 365 technologies
• Robust understanding of Copilot integrations
• Ability to resolve complex technical issues independently
• Experience in IT service management frameworks
• Excellent communication skills with stakeholders

Bring your expertise to AXIS Capital and enhance the efficiency of Copilot operations.
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📌 AI Operations Engineer at AXIS Capital (Nova Scotia)
🏢 AXIS (AXIS Capital)
📍 Nova Scotia